Terms of Service
Terms of Operation & User Consent
These Terms of Service ("Terms") govern your access to and use of the Deccord Exchange platform (the "Platform"), operated by the Deccord Exchange team ("we", "us", or "our"). By creating an account, accessing the Platform, or using any of its services, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
Version 2.1 — Effective August 23, 2026. We may update these Terms from time to time; continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
1. Nature of the Service
The Platform provides a combination of digital services, including:
- Rewards programs — faucet claims (Lucky Roll), paid-to-click (PTC) advertisements, sponsored shortlinks, community tasks, chat rewards (rain and trivia), a virtual mining simulator, and an ASIC mining program through which users connect their own mining hardware and earn Platform tokens for accepted shares.
- Entertainment games — provably fair games including Dice, Plinko, Lucky Roll and Lucky Numbers, played with Platform tokens.
- Referral & loyalty features — the affiliate program, monthly contests, and an XP / levels system.
- Exchange services — spot trading of listed digital assets against USDT through an order-book matching engine, and an internal asset swap service.
- Wallets & payments — internal balances, deposit addresses, and withdrawals to supported external networks or payment processors.
Platform tokens (DCP) are platform utility credits. They have no guaranteed value, are not currency, are not securities, and are not an investment contract. We do not promise or guarantee any return, profit, or appreciation of token value. The Platform is provided for entertainment and utility purposes only.
A DCP mainnet is in development. If and when it launches, DCPbalances are intended to be honored on the mainnet through a withdrawal bridge. This is a statement of intent, not a guarantee — there is no assurance that the mainnet will launch or that balances will be honored on it.
2. Eligibility
- You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform.
- You must not be located in a jurisdiction where the Platform's services are prohibited by law. You are solely responsible for determining whether your use is lawful where you reside.
- Only one account per person is permitted. Creating multiple accounts is prohibited and may result in suspension of all associated accounts and forfeiture of balances.
- You must provide accurate registration information and keep it up to date.
3. Accounts & Security
You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may employ device fingerprinting and other technical measures to prevent multi-accounting and fraud; by using the Platform you consent to such measures.
We reserve the right to suspend, restrict, or permanently close any account, and to withhold or reverse balances, where we reasonably suspect fraud, abuse, violation of these Terms, or illegal activity — with or without notice.
4. Rewards & Earnings
- Rewards are credited to your account balance after successful completion and verification of the relevant activity.
- Faucet (Lucky Roll): free claims are subject to cooldown limits and are distributed from the Platform's reward pool.
- Virtual mining simulator: the legacy virtual mining feature is a simulation — it does not operate real-world hardware or generate real block rewards. Mining payouts are funded from the Platform's revenue-sharing model and may be adjusted at any time.
- ASIC mining program: users connect their own mining hardware and earn DCP for shares accepted by the Platform. DCP is a platform credit; a DCP mainnet is in development, and balances are intended to be honored on the mainnet through a withdrawal bridge if and when it launches (see Section 1).
- PTC, shortlinks and tasks: rewards are paid only after the required action (e.g., ad view, link visit, task submission) is verified. Automated, bot-assisted, or fraudulent completions are void and may result in account closure.
- Affiliate commissions: you earn commissions on qualifying activity by referred users, as described on the affiliate pages. Commission eligibility may be revoked for referred accounts that are closed for abuse.
- Contests: prizes are awarded according to the published contest rules, which form part of these Terms.
We may change reward rates, cooldowns, eligibility rules, or pause any rewards program at any time to ensure the sustainability of the Platform. Accrued but unclaimed or pending rewards may expire as described on the relevant feature pages.
5. Games
Games are played exclusively with Platform tokens and are provided for entertainment. Wagers are deducted from your balance and outcomes are determined by provably fair algorithms, which you may independently verify. You can lose tokens you wager; we do not guarantee winnings. Manipulating, exploiting, or automating game outcomes is prohibited and may result in forfeiture of winnings and account closure.
6. Exchange & Trading
- Trading on the exchange involves real risk of loss. Prices of digital assets are volatile and may move against you.
- Orders are executed through an automated matching engine. Once matched, trades are generally final; contact support only if you believe an error occurred.
- Trading fees are disclosed on the relevant market pages and the fees page. Fees may change with notice on the Platform.
- The Platform provides trading tools and market data for informational purposes only and does not provide financial, investment, or legal advice. You trade at your own risk and are responsible for your own decisions.
- You must not engage in market manipulation, spoofing, wash trading intended to deceive, or any other deceptive trading activity. We may reject or cancel orders we reasonably believe violate this clause.
7. Deposits & Withdrawals
- Deposits are credited after the relevant network confirms the transaction. Network delays and fees are outside our control.
- Withdrawals are subject to minimum amounts, network fees, and security verification (including email/OTP confirmation). Withdrawals may be delayed for manual review, including fraud and anti-money-laundering checks.
- We may refuse or reverse any withdrawal where we reasonably suspect fraud, error, or violation of these Terms. You are responsible for providing correct withdrawal addresses; transactions sent to an incorrect address cannot be recovered by us.
- Token conversions through the swap service are subject to the applicable swap fee (currently 2%) and to rates derived from reference market prices, which may change at any time.
- DCP balances may become withdrawable to the DCP mainnet through a bridge if and when it launches; until then, DCP is convertible to supported assets only through the on-platform swap service.
8. Prohibited Conduct
- Creating multiple accounts, or using VPNs, proxies, or automation (bots, scripts, emulators) to bypass platform limits or filters.
- Exploiting bugs, vulnerabilities, or design flaws; attempting to reverse-engineer, decompile, or interfere with the Platform or its systems.
- Engaging in fraud, phishing, money laundering, or any illegal activity; funding the Platform with proceeds of crime.
- Harassing, threatening, or abusing other users or staff, or posting illegal or infringing content.
- Using the Platform in a way that imposes an unreasonable load on our infrastructure.
Violations may result in forfeiture of balances, termination of accounts, and, where appropriate, referral to law enforcement.
9. Intellectual Property
All software, design, content, trademarks, and other materials on the Platform are owned by us or our licensors and are protected by applicable intellectual-property laws. You may not copy, modify, distribute, or reverse-engineer them except as expressly permitted by law.
10. Disclaimers
The Platform is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, uninterrupted availability, or freedom from errors or security incidents. We do not warrant that the value of Platform tokens or digital assets will increase or retain any value.
11. Limitation of Liability
To the maximum extent permitted by law, we and our officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or digital assets, arising from or related to your use of the Platform — including trading losses, failed or delayed transactions, account compromise, service interruptions, or changes to rewards. Our total aggregate liability for any claim is limited to the amount of fees you paid us in the three (3) months preceding the claim, or USD 100, whichever is greater.
12. Termination
You may close your account at any time by contacting support. We may suspend or terminate your access at any time for convenience or for breach of these Terms. Upon termination, your right to use the Platform ceases; balances that are not subject to review will be handled according to our then-current withdrawal procedures, subject to applicable fees and minimums.
13. Governing Law & Disputes
These Terms are governed by the laws of the jurisdiction in which the Platform operator is established, without regard to conflict-of-law rules. Any dispute arising out of these Terms shall first be attempted to be resolved through good-faith negotiation; if not resolved, the dispute shall be submitted to the competent courts of that jurisdiction. You waive any objection to the venue of those courts.
14. Contact
Questions about these Terms may be sent to our support team at support@deccord.io.
Version 2.1 | Effective August 23, 2026